Privacy Policy - Alpha Real Property Group

Alpha Real Property Group ("we," "us," or "our") is committed to protecting the privacy and personal information of individuals who interact with our real estate sales services. This Privacy Policy outlines how we collect, use, disclose, and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

1.1 Information We Collect: We may collect personal information from you in the course of providing our real estate sales services. The types of personal information we may collect include, but are not limited to:

• Name, address, and contact details (phone number, email address)

• Identification information (e.g., driver's license, passport details)

• Financial information (e.g., bank account details, credit history)

• Property details (e.g., property address, property features)

• Other relevant information necessary for the provision of our real estate sales services

1.2 How We Collect Personal Information: We collect personal information in various ways, including:

• Directly from you when you provide information to us (e.g., when you contact us, complete forms or applications, or engage our services)

• From third parties, such as property owners, potential buyers, banks, or other parties involved in real estate transactions

• From publicly available sources

• Through our website and online services (e.g., through cookies and analytics)

1. Use of Personal Information

2.1 Purpose of Use: We use personal information for the following purposes:

• Facilitating the sale and purchase of real estate properties

• Responding to inquiries, requests, and communications

• Verifying your identity and conducting background checks

• Assessing and processing applications and transactions

• Marketing and promoting real estate properties, including direct marketing where permitted by law

• Complying with legal and regulatory obligations

2.2 Direct Marketing: We may use your personal information to provide you with marketing materials related to real estate properties, market updates, or relevant information. You may opt-out of receiving such communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

1. Disclosure of Personal Information

3.1 Sharing Personal Information: We may disclose personal information to third parties in the following circumstances:

• To facilitate real estate sales transactions, including property inspections, negotiations, and settlements

• To comply with legal obligations, such as reporting requirements to government authorities

• With your consent or as required or authorized by law

3.2 Service Providers: We may engage third-party service providers to assist in the provision of our real estate sales services. These providers may have access to personal information, but they are obligated to maintain the confidentiality and security of that information and are restricted from using it for any other purpose.

1. Security of Personal Information

4.1 Data Security Measures: We take reasonable steps to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration. We implement physical, technical, and administrative security measures to safeguard personal information.

4.2 Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. When personal information is no longer required, we will securely delete or destroy it.

1. Access and Correction of Personal Information

5.1 Access to Personal Information: You have the right to access the personal information we hold about you, subject to exceptions allowed by law. To request access, please contact us using the contact details provided in this Privacy Policy.

5.2 Correction of Personal Information: If you believe that the personal information we hold about you is inaccurate, incomplete, or out-of-date, please contact us using the contact details provided in this Privacy Policy. We will take reasonable steps to correct the information if necessary.

 

Contact Us :

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If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the following details:

Alpha Real Property Group Address: 217 Flinders St, Adelaide SA 5000 Phone: 0425 423 465 Email: info@alpharealproperty.com.au

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically.